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Kid rock jiffy lube live11/19/2023 ![]() Of course our short glimps at a VIP experience was ruined. Although the patrons we were sitting with told this Gestapo lady that it was okay with them if we sit there, she ordered us to move our seats back to the prison area we were first subjected to being seated in. The lead mental midget in charge began ranting and raving at us about moving our seats and was very rude and disrespectful to me and my son. Your Gestapo Security was quick to ruin our good experience. Since there were merely two people there we put our chairs back there and hung out with them so we could properly enjoy the show as actual VIP's. We befriended the guys in the other adjacent area where our seats were originally taken from. We had to be the odd ball out and sit off to the side, as if we didn't belong. Why not have a table that seats six people, instead of four. We paid for the same tickets just like everyone else. ![]() Just because there were only two of us we shouldn't have to sit with our food and drinks in hand all night long. Of course we had no table to utilize like the other VIP patrons, so we had no VIP treatment. We asked the event staff if we could be seated with an actual table, but we were advised it wouldn't be possible. The event staff had to take two chairs from the adjacent area and place them where we were (supposed) to be seated. Four ladies were already sitting at the table. When we arrived there were no seats for the area that we were supposed to be in. VIP treatment was the last thing my son and I received. The below information is what transpired: I recently had the displeasure of attending your recent Styx and Deff Leppard Concert with VIP Tickets. What does the company who sold me the tickets have to do with Jiffy Lube Live management allowing me to be treated so poorly? I spent about a thousand dollars for two VIP tickets. They completely blew me off because according to them, since my tickets weren't purchased through them they weren't willing to do anything for the terrible customer service I received from them. I wrote a letter to Jiffy Lube Live management explaining my horrible experience. All do to extremely poor customer service for a VIP patron.
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